top of page
-
Are your medical supplies certified or FDA-approved?DualPoint Management LLC partners with reputable suppliers to provide medical supplies to both healthcare providers and individual customers. We carefully vet all suppliers to ensure the products come from trusted sources and meet general industry safety and quality standards. Please note that we do not make claims about FDA approval or certification.
-
Can I request a product catalog or quote?Absolutely. You can request a digital catalog or custom quote through our Contact Us page or by emailing dualpointmanagement@gmail.com
-
Do you offer bulk purchasing or wholesale pricing?Yes, we offer volume discounts for hospitals, clinics, and distributors. Please contact our sales team for a custom quote.
-
Are your products reusable or disposable?We offer both options. Each product listing clearly states whether it is reusable, single-use, or comes in bulk.
-
Do you sell to individuals or only businesses?We sell to both individual consumers and healthcare organizations, depending on the product. Some items may require verification for medical use.
-
Do you ship internationally?Yes, we ship to most countries worldwide. Shipping times and costs vary depending on destination and customs policies.
-
How long does shipping take?Standard domestic orders usually arrive within 4–7 business days. International shipping typically takes 7–15 business days depending on location.
-
How much does shipping cost?Shipping rates are calculated at checkout based on your location and order size. Free shipping is available on qualifying orders.
-
How can I track my order?Once your order is shipped, you will receive a tracking number via email. You can also track orders through your DualPoint account.
-
What if I receive damaged or incorrect items?Please contact us within 5 days of delivery. We will quickly resolve the issue with a replacement or refund.
bottom of page