Effective Date: 06/01/2025

DualPoint Management LLC (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you interact with our website, services, and products.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, shipping/billing address, and payment details when you place an order or use our services.

• Healthcare Billing Information: Limited patient or provider details necessary for processing claims, billing, and compliance.

• Technical Information: IP address, device type, browser type, and cookies for security, analytics, and site performance.

2. How We Use Your Information

We use your information to:

• Process and deliver orders (home infusion supplies, PPE, and related products).

• Provide healthcare billing and administrative services.

• Respond to customer inquiries and support requests.

• Improve our website, services, and business operations.

• Comply with legal, regulatory, and healthcare-related obligations.

3. Information Sharing & Disclosure

We do not sell your information. We may share data only in the following situations:

• Service Providers: With trusted partners who assist in shipping, billing, payment processing, or IT support.

• Legal Compliance: If required by law, regulation, or government request.

• Business Operations: In case of merger, acquisition, or business transfer.

4. Data Security

We implement industry-standard safeguards to protect your personal and billing information. While we strive to protect your data, no method of storage or transmission is 100% secure.

5. Cookies & Tracking Technologies

We use cookies and similar tools to enhance your browsing experience, remember your preferences, and analyze website performance. You may disable cookies in your browser settings.

6. Your Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal information.

• Opt out of marketing communications.

• Request restrictions on how we process your data.

To exercise these rights, please contact us using the information below.

7. Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated “Effective Date.”

9. Contact Us

For questions or concerns about this Privacy Policy, please contact:

DualPoint Management LLC
3400 Cottage Way, Ste G2 #30990

Sacramento, CA 95825
Email: info@dualpointmanagment.com
Phone: (657) 206-2845