Our Services
Medical Billing Services for Home Infusion Providers
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IVIG (Intravenous Immunoglobulin) Billing
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SCIG (Subcutaneous Immunoglobulin) Billing
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TNF (Tumor Necrosis Factor) Inhibitor Billing
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MAB (Monoclonal Antibody) Billing
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Other Specialty Infusion Billing (e.g., antibiotics, chemotherapy)
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Claims Submission & Follow-Up
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Insurance Verification & Eligibility Checks
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Denial Management & Appeals
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Patient Billing Coordination & Payment Plans
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Compliance Monitoring & Reporting
Additional Billing Services
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Discharge and Transfer Billing
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Medicare Part A and Part B Coordination
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Patient Eligibility and Coverage Verification
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Coordination of Care Billing with Hospitals and Clinics
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Audit Support and Billing Compliance Reviews
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Revenue Cycle Optimization Consulting — Analyze and improve billing workflows to maximize reimbursements and reduce delays
Home Infusion Medical Supplies
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IVIG and Specialty Infusion Products
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Durable Medical Equipment (DME)
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Personal Protective Equipment (PPE) including gloves, masks, gowns, and face shields
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General Medical Supplies such as syringes, tubing, and disinfectants
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Custom Packaging & Delivery Options
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Inventory Management & Restocking
Comprehensive Billing Services for Skilled Nursing Facilities
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Room and Board Billing
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Therapy Services Billing (Physical, Occupational, Speech)
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Medical Supplies and Equipment Billing
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Medication Administration Billing
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Physician and Specialist Visit Billing
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Daily Skilled Nursing Care Billing
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Medicare and Medicaid Claims Submission
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Insurance Verification and Eligibility Checks
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Denial Management and Appeals
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Patient Billing Coordination and Payment Plans
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Compliance Monitoring and Reporting
Home Infusion Nursing Services
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Patient Assessment and Monitoring
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Infusion Therapy Administration Support
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Education on Infusion Procedures and Equipment
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Coordination with Healthcare Providers
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Symptom Management and Troubleshooting
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Compliance and Safety Monitoring
Expert Guidance to Optimize Revenue Cycle Management
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Implementation of best practices to maximize accounts receivable (A/R) collections
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Training and instruction for customers to maintain effective billing procedures
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Review of processes from admission, throughout patient stay, and upon discharge
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Systems establishment to ensure timely payments and reduce denials
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Specialized support for Senior Living Facilities to increase A/R performance
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Case
Study
The Problem
Our Solutions
DualPoint Management implemented a full-service healthcare support plan. We took over billing operations—verifying insurance, correcting coding errors, managing denials, and accelerating reimbursements for high-cost therapies. In parallel, we established a streamlined medical supply chain for gloves, masks, gowns, infusion kits, and specialty drugs, ensuring zero patient care interruptions. Within 90 days, payment turnaround improved by 40%, claim denials dropped by 75%, and providers had consistent access to the supplies they needed.
A mid-sized healthcare provider was struggling with delayed payments, high claim denials, and supply shortages. Their in-house team lacked the specialized knowledge for complex billing like IVIG, SCIG, TNF, and MAB therapies, leading to lost revenue. At the same time, supply ordering was inconsistent, causing interruptions in patient care due to missing PPE, infusion equipment, and critical medications.
